Frequently Asked Questions
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Submit an Online booking ticket or by call, chat and by Email
You can pay us by credit or debit card, if you are a business customer you can also pay by bank transfer. You will receive a invoice.
We can usually deal with software related printer issues. However, we don’t repair printer hardware faults.
We can attempt to retrieve lost or corrupted data. We offer advice on backup systems to prevent re-occurrence of lost data.
Yes, and we’ll connect it to the Internet and also to your home network, if you have one. In addition, we can transfer the data from your old computer.
We carry out 95% of repairs at your home or business, so you can watch and ask any questions. Only in exceptional circumstances will we need to take your computer away for repair.
Our aim is to get someone to you within two hours of your booking. We operate Mon – Fri 9:00am – 5:00pm and Sat 9:00am – 12:00pm
There is no catch: it means what it says. In the unlikely event that We does not know how to repair your computer, you won’t be charged anything.
